TextUs Real Time Messaging Overview

TextUs

TextUs is the world’s first real-time communication platform for business. Rather than expect people to answer a cold call or wait days for an email response, real-time communication combines conversational text messaging, cloud-voice service and personalized automation to help you connect with people in real time.

5 Reasons to Use Text Messaging

1. Text messaging gets 10x the response rate over phone or email and is more productive than other technologies.
2. Only 20% of people will answer calls they don’t expect. On the other hand, texts are read in 5 seconds on average. (Source: Finances Online)
3. Texting allows you to have better, smarter, more authentic conversations.
4. 96% of Americans own a mobile device while only 74% have computer. (Source: Pew Research)
5. 97% of American Business Professionals are within 3 feet of their mobile phone 24 hours per day and look at it on average 150 times daily
(Source: Hubspot, Morgan Stanley, Technology and Internet Trends).

4 Ways to Utilize SMS Campaigns in Your Business Workflows:

Fill Contract Positions
Looking to quickly fill one or many contract roles? Send a quick text campaign to get the message out fast and initiate responses in real-time.

Sending Surveys
Gain quick and actionable feedback from employees, customers, clients and candidates by sending surveys right to their phones

Reminders
Remind employees about an upcoming training or send a campaign to follow up on that survey link. Quick SMS reminders will ensure outstanding items are taken care of.

Invitations
Send an invite to a list of contacts for things such as job fairs, new employee orientation, corporate events, webinars, networking happy hours and more.

Text provides an easy, fast way to get the word out about all of your events, ensuring your invitation is seen.

Why use text messaging?

  1. Relationship Building
    Use 1:1 messaging to generate better response rates and build better relationships with customers, candidates and employees.
  2. Appointment Setting
    Use 1:1 messaging to generate better response rates and build better relationships with customers, candidates and employees.
  3. Quick Follow-Ups
    Need a quick response to ensure follow-up? SMS is one of the best ways to close the loop on open tasks or outstanding items.
  4. Additional Touchpoints
    Placing a candidate, closing a sale, onboarding a new employee… These are all processes that take multiple touch points to complete. Adding text messaging into your communications provides that ever-important touchpoint to ensure you can accomplish your objectives.

Send conversational text message campaigns from your business number
Text-enable each team member’s existing business phone number and manage conversations on desktop or mobile. Schedule texts for when your clients and candidates when they’re most responsive.

Effective Conversation Strategy

  • The most effective texters have 14% fewer active conversations which allows them to personalize better, resulting in a 3x better response rate.
  • They also send out 25% fewer messages and proactively reach out 89% more than other texters.
  • Authentic conversations drive response and will make you more productive in the long run.
    (Source: Insights and best practices from TextUs customer base)

International calling is available and set up is fast and easily integrated into your ATS. Easily communicate in real-time from your computer and CRM. Get your team texting and calling contacts right from their workflow in Salesforce, Bullhorn, erecruit, Greenhouse, Jobdiva and other popular ATS platforms. With free set up and a small trial period, TextUs is an exciting technology giving you immediate access to those you’re trying to target.

Optimize results and scale a real-time approach across your entire team. Analyze what communication converts best and manage organization wide settings like opt-outs and approved text message templates.

Get in Touch

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